https://jobs.co.uk/job/helpdesk-team-leader-daniel-owen-ltd--e74d6a26-6755-4957-b814-b4a4ac4b3ac5 RSS feed for Helpdesk Team Leader at Daniel Owen Ltd. en-gb Mon, 27 Apr 2026 02:31:34 GMT https://jobs.co.uk/job/helpdesk-team-leader-daniel-owen-ltd--e74d6a26-6755-4957-b814-b4a4ac4b3ac5 https://jobs.co.uk/job/helpdesk-team-leader-daniel-owen-ltd--e74d6a26-6755-4957-b814-b4a4ac4b3ac5 Sun, 19 Apr 2026 23:00:00 GMT Location: Salford | Salary: £32000 - £34000/annum | Type: Permanent | Scheduling/Helpdesk Team Leader - Immediate Start/Notice period Job Type: Temp to Perm Start Date: Immediate or after notice period Industry: Maintenance / Facilities Management Location: Salford, Manchester Salary: -32,000 34,000 per annum (dependent on experience) Working Hours: Monday to Friday, 8:30am - 5:00pm Job Description We are currently recruiting for an experienced Helpdesk Team Leader to join a busy helpdesk team based in Salford, Manchester. This is an excellent opportunity to step into a key leadership role within a fast-paced and growing environment. The ideal candidate will have prior experience in planning/scheduling, with proven leadership capabilities in a contact centre or similar environment. Key Responsibilities: Manage and lead a team of contact centre operatives Oversee the daily operations of the scheduling team Conduct regular 1-to-1s and performance reviews Maintain and update training documentation and identify team training needs Support the rollout of new processes and initiatives Ensure compliance with all relevant procedures and policies Requirements: Minimum 3 years'' experience in a contact centre ... Permanent