https://jobs.co.uk/job/helpdesk-supervisor-cbre-local-uk--2582dd3b-ae37-4027-bec7-88f01468c89c RSS feed for Helpdesk Supervisor at CBRE Local UK. en-gb Thu, 23 Jul 2026 20:45:44 GMT https://jobs.co.uk/job/helpdesk-supervisor-cbre-local-uk--2582dd3b-ae37-4027-bec7-88f01468c89c https://jobs.co.uk/job/helpdesk-supervisor-cbre-local-uk--2582dd3b-ae37-4027-bec7-88f01468c89c Wed, 22 Jul 2026 23:00:00 GMT Location: Manchester | Salary: Negotiable | Type: Permanent | CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Helpdesk Supervisor to join the team located in Manchester! Reporting to the Lead Contract Support, the successful candidate is accountable to provide exceptional customer service and business support to contribute to the continued growth and success of the account. The Role: Responsible for the management, performance and delegation of activities to the team Helpdesk Advisors within the site. Ensure the Helpdesk Advisor Team understand the Life Cycle of a Work Order and facilitate a smooth handover of work orders to the operational team. Understand Training Needs Analysis of the Helpdesk Advisors to ensure that all team members have access to / received required training, relevant to the needs of the individual, team and business. Evaluate, review and implement continuous improvement process changes. Competent in coaching and mentoring of a small team of Helpdesk Advisors and managing performance of the team including but not limited to writing and delivering monthly one-to-one meeting with team members. Support the Manag... Permanent