Helpdesk Operator (14 Month FTC)

Join our Team as a Helpdesk Operator (14 Month FTC) at Aspire Defence Services Limited (ADSL) Salary: Up to £26,900 per annum Hours: 37.5 hours per week, no weekends Location: Tidworth Are you ready to join a dynamic team where innovation thrives? Aspire Defence Services Limited (ADSL) is seeking a passionate and results-driven Helpdesk Operator (14 Month FTC) to be part of our exciting journey. As the first point of contact, you will act as a central communication hub, supporting customers and internal teams while ensuring all calls, incidents, and requests are accurately recorded and managed in line with company processes. What We Offer: Annual Leave: 25 days plus bank holidays, with the option to buy and sell holiday Pension Plan: Contributory Company Pension Plan matched up to 6% Insurance: Individual life assurance and personal accident cover Employee Benefits Portal: Access to private medical, private dental, discounted gym membership, and discounted shopping at over 100 brands and outlets Reward and Recognition: Celebrate outstanding achievements Employee Assistance Program: Funded program with onsite mental health first aiders Your Role: You will be acting as the first point of contact for customers, logging and managing calls, incidents, and service requests accurately within company systems. You will be applying contract knowledge and performance standards to ensure all jobs are recorded correctly and meet key performance indicators. You will be ..... full job details .....