https://jobs.co.uk/job/helpdesk-manager-cbre-local-uk--eddcfc58-1cf9-4133-a3a1-6709cc513d2e RSS feed for Helpdesk Manager at CBRE Local UK. en-gb Sun, 31 May 2026 23:57:37 GMT https://jobs.co.uk/job/helpdesk-manager-cbre-local-uk--eddcfc58-1cf9-4133-a3a1-6709cc513d2e https://jobs.co.uk/job/helpdesk-manager-cbre-local-uk--eddcfc58-1cf9-4133-a3a1-6709cc513d2e Wed, 27 May 2026 23:00:00 GMT Location: Partick | Salary: Negotiable | Type: Permanent | CBRE is the global leader in real estate services and leverages the industry''s most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Helpdesk Manager CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Helpdesk Lead to join the team in Glasgow. Responsible for first line management of a small team of Helpdesk Advisors, ensuring calls are processed accurately and in a timely manner, in line with defined process. Ensure the Team are appropriately equipped to deliver exceptional customer service, through a robust education, training and upskilling plan. You will evaluate and adapt business process, for the purpose of continuous improvement, ensuring changes are effectively communicated and implemented. Also, you will manage schedules to ensure appropriate and sufficient Helpdesk cover is in place, in line with contractual and customer requirements. Main Duti... Permanent