https://jobs.co.uk/job/helpdesk-engineer-serveline-it-ltd--92f9d8a3-df69-448f-a502-57baf9010e3e RSS feed for Helpdesk Engineer at Serveline IT Ltd. en-gb Fri, 19 Jun 2026 19:46:23 GMT https://jobs.co.uk/job/helpdesk-engineer-serveline-it-ltd--92f9d8a3-df69-448f-a502-57baf9010e3e https://jobs.co.uk/job/helpdesk-engineer-serveline-it-ltd--92f9d8a3-df69-448f-a502-57baf9010e3e Fri, 19 Jun 2026 11:51:30 GMT Location: Staffordshire | Salary: 10000-500000 Annual | Type: Permanent | Helpdesk Engineer - Kinver Benefits Start salary from £25,000 per year Ongoing training and development opportunities Exposure to wide range of technologies and environments Career progression opportunities within the business Performance rewards/bonuses Company pension scheme Holiday entitlement in line with company policy awarded more holiday after serving time at Serveline. Role Overview Serveline IT Ltd are looking for an experienced and customer-focused Helpdesk Engineer to join our growing Helpdesk team. This role is ideal for someone with previous IT support experience who is looking to further develop their technical knowledge within a fast-paced Managed Service Provider (MSP) environment.The successful candidate will provide first and second-line support to a wide range of customers across multiple sectors including business, education, and charities. You will be responsible for troubleshooting technical issues, supporting end users remotely, maintaining high service standards, and assisting with infrastructure and cloud-based technologies Key Responsibilities Provide first and second-line technical support via phone, email, and remote support tools Manage and progress ... Permanent