https://jobs.co.uk/job/helpdesk-engineer-nightshift-colossus-recruitment-ltd--f63edf80-3889-40e2-8682-3c2071543802 RSS feed for Helpdesk Engineer Nightshift at Colossus Recruitment Ltd. en-gb Thu, 06 Aug 2026 14:17:47 GMT https://jobs.co.uk/job/helpdesk-engineer-nightshift-colossus-recruitment-ltd--f63edf80-3889-40e2-8682-3c2071543802 https://jobs.co.uk/job/helpdesk-engineer-nightshift-colossus-recruitment-ltd--f63edf80-3889-40e2-8682-3c2071543802 Thu, 06 Aug 2026 11:52:24 GMT Location: City | Salary: 18.00-18.00 Hourly | Type: Contract | Helpdesk Engineer Nightshift - Remote Home Based role. 10pm - 6am - Weekdays / WeekendThis is a 3 month contract (Inside IR35 Via Umbrella) with a possibility of a permanent position paying 27k - 29k + 10%Are you an experienced Software Support Engineer who thrives on solving complex issues, helping customers, and thinking outside the box?Our client is looking for a talented 2nd Line Software Support Engineer to join our growing support team. This is an exciting opportunity for someone with a passion for technology, excellent communication skills, and a genuine desire to deliver outstanding customer service.You''ll play a critical role in supporting our software products, handling escalated incidents, and working collaboratively across teams to restore services quickly and effectively.What You''ll Be DoingAs a 2nd Line Software Support Engineer, you''ll be one of the key points of contact for escalated software support incidents and service requests. Your responsibilities will include:Investigating, diagnosing, and resolving complex software-related issues.Managing incidents escalated from 1st Line Support.Providing support across multiple proprietary software products through a va... Contract