https://jobs.co.uk/job/helpdesk-coordinator-pertemps-bristol-central-commercial--d28c0c77-db81-4c01-b21a-fa008e8370d2 RSS feed for Helpdesk Coordinator at Pertemps Bristol Central Commercial. en-gb Fri, 29 May 2026 16:45:13 GMT https://jobs.co.uk/job/helpdesk-coordinator-pertemps-bristol-central-commercial--d28c0c77-db81-4c01-b21a-fa008e8370d2 https://jobs.co.uk/job/helpdesk-coordinator-pertemps-bristol-central-commercial--d28c0c77-db81-4c01-b21a-fa008e8370d2 Fri, 29 May 2026 15:27:21 GMT Location: Bristol | Salary: £13 per hour | Type: Full time, Temporary, Hybrid remote | Helpdesk Coordinator Location: North Bristol (Hybrid) Hours: 08:30am – 5:00pm with a 45-minute lunch Pay rate: £13 per hour Contract: Temporary ongoing (minimum 6-month commitment) We are seeking a proactive and solutions-focused Helpdesk Coordinator to support order processing and customer enquiries, particularly relating to PPE products. This role requires strong communication skills, attention to detail, and the ability to work across multiple systems in a fast-paced, multi-site environment. Key Responsibilities: Process customer orders accurately and in line with procedures Manage inbound and outbound customer calls relating to PPE products and general enquiries Act as a key point of contact between different sites to ensure smooth order flow and issue resolution Investigate and resolve customer issues including mis-shipments, credit requests, delivery queries, and proof of delivery requests Maintain and update order information across multiple systems and spreadsheets (Excel) Monitor order progress and proactively identify and resolve issues before escalation Escalate complex queries where required, ensuring timely resolution Ensure high levels of data ac... Full time, Temporary, Hybrid remote