Helpdesk Coordinator

Helpdesk Co-ordinator Enjoy keeping things organised, solving problems and making sure nothing gets missed?Were looking for a Helpdesk Co-ordinator to join a busy facilities team in the Bolton area. You''ll play an important part in keeping maintenance requests moving, coordinating with contractors and ensuring people have the information they need. Paying 12.71 per hour, this full-time temporary opportunity would suit someone with customer service, administration or helpdesk experience who enjoys a varied role and can stay organised when things get busy. The assignment is expected to run until the end of January 2027 initially, with the possibility of an extension.What will you be doing as a Helpdesk Co-ordinator?Managing incoming and outgoing calls, responding to enquiries and directing requests to the right peopleKeeping in contact with site representatives, providing updates and helping resolve queriesLiaising with contractors to coordinate maintenance work and agree arrangements.Logging maintenance requests accurately and ensuring all relevant details are recordedArranging parts and helping ensure the necessary items are available for jobs to progressTaking messages and passing on information promptly to the appropriate contacts.Updating records and systems to keep information accurate and up to datePrioritising requests, managing competing tasks and working towards targets and deadlinesWhat''s in it for you? 12.71 per hour, with a clear hourly rateMonday-to-Friday ..... full job details .....