https://jobs.co.uk/job/helpdesk-coordinator-cbre-local-uk--6262d632-7c16-486c-bce2-3e1e2d1b16ea RSS feed for Helpdesk Coordinator at CBRE Local UK. en-gb Thu, 23 Jul 2026 20:19:45 GMT https://jobs.co.uk/job/helpdesk-coordinator-cbre-local-uk--6262d632-7c16-486c-bce2-3e1e2d1b16ea https://jobs.co.uk/job/helpdesk-coordinator-cbre-local-uk--6262d632-7c16-486c-bce2-3e1e2d1b16ea Thu, 23 Jul 2026 11:52:53 GMT Location: Cornwall | Salary: 10000-500000 Annual | Type: Permanent | Job Title: Helpdesk Coordinator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Helpdesk Operator to join the team. As a Helpdesk Coordinator, you will responsible for providing exceptional customer service and business support in order to contribute to the continued growth and success of the Business. Quality:Manage CAFM system as key user on site including PPM records, reactives and reporting.Answer calls/email for the business in a timely fashionEnsure all Reactive requests raised on the helpdesk have the correct priority/engineer assigned.Ensure communication is maintained throughout reactive job life between Facilities Team and end user(s). Where possible apply RFT and close calls over phone without requirement for assignmentLiaise with Lead Engineer and Ops Manager daily/weekly to ensure quality of service is maintained.Where required, review Subcontractor performance and feedback through appropriate systems (e.g. Ariba) with assistance from Contract Support.Actively identify/implement innovation across the contract to enhance performance and continue to meet client expectations. ... Permanent