Helpdesk Coordinator

Are you an organised and proactive Helpdesk Coordinator with experience in facilities management, building services or a busy administrative environment?Our client is looking for a dependable Helpdesk Coordinator to join its Building Services team in Bristol. Working as part of a supportive team you will act as a central point of contact for facilities-related requests, coordinate maintenance activities and ensure jobs are completed within agreed service levels.This is an excellent opportunity for someone who enjoys a varied, fast-paced position where organisation, communication and attention to detail are essential.Key responsibilitiesLog and manage planned and reactive maintenance jobs using the CAFM systemMonitor outstanding jobs and follow up with the relevant parties to ensure timely completionHelp maintain compliance with contractual service level agreementsRaise and track purchase orders associated with maintenance requestsCoordinate contractor attendance and site-access arrangementsEnsure contractors provide the required pre-start documentation before attending siteMaintain accurate records and filing systems for compliance and audit purposesCommunicate with contractors, internal teams and other stakeholdersProvide general administrative support to the wider Facilities team when requiredAbout youYou will ideally have:Previous experience within a helpdesk, facilities management, building services or administrative support positionExperience using a CAFM system or ..... full job details .....