Helpdesk Coordinator

Facilities Helpdesk Coordinator Salary: 30,000 to 34,000 depending on experience Basildon - Free Parking Permanent, Full Time Experienced in Commercial Facilities Maintenance and Looking for Your Next Step? A fantastic opportunity has arisen to join a growing facilities maintenance company based in Basildon, supporting a portfolio of prestigious clients and commercial properties. Following continued growth and new contract wins, the company is looking for an experienced Facilities Helpdesk Coordinator to take ownership of their own client accounts, coordinating planned and reactive maintenance across multiple sites over a large geographical area. This is a great opportunity for someone who enjoys working independently, building strong client relationships and managing engineers and subcontractors to ensure maintenance jobs are completed efficiently and within agreed deadlines. The Role Working closely with the Helpdesk Manager, you will manage your own client accounts and ensure maintenance requirements are dealt with efficiently and professionally. Your responsibilities will include: Managing planned and reactive maintenance across multiple commercial sites. Taking ownership of client accounts and understanding individual client requirements. Scheduling and coordinating engineers and subcontractors across a large geographical area. Liaising with subcontractors to arrange works, confirm attendance, monitor progress and ensure jobs are completed on time. Opening, booking, ..... full job details .....