Helpdesk Contract Administrator

Pay: £26,000.00-£28,000.00 per year

Job description:

Location: Motherwell
Type: Full-time, Office-based
Salary: £26,000 - £28,000 per annum
Hours: Monday to Friday, 8:00 AM – 5:00 PM (1-hour lunch break)

A well-established facilities management organisation is seeking a reliable and detail-oriented Helpdesk Contract Administrator to join their busy office team in Motherwell.

Key Responsibilities:

• Act as the first point of contact for client enquiries and helpdesk requests.
• Log and manage service calls, coordinating with engineers and subcontractors to ensure timely resolution.
• Maintain accurate records of contracts, service activities, and communications.
• Assist with the preparation and management of contract documentation.
• Provide general administrative support to the team as required.

Candidate Profile:

• Strong organisational skills with the ability to prioritise multiple tasks.
• Excellent written and verbal communication skills.
• Previous experience in an administrative or helpdesk role is preferred.
• Proficient in Microsoft Office applications and comfortable using helpdesk systems.
• Able to work effectively both independently and as part of a team.

To Apply:
If you are interested in this opportunity, please submit your CV for consideration. Only shortlisted candidates will be contacted.

Job Types: Full-time, Permanent

Benefits:

• Company pension
• Free parking
• On-site parking

Legal Information:
We act as an employment agency for permanent work and as an employment business for temporary work.

For roles in the UK, applicants must be eligible to live and work in the UK.

We value diversity and promote equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all areas of society and can discuss any reasonable adjustments to support your application.