https://jobs.co.uk/job/helpdesk-assistant-catch-22--0de98fe4-3045-47af-9b76-fdf43a482a24 RSS feed for Helpdesk Assistant at Catch 22. en-gb Thu, 20 Aug 2026 04:03:47 GMT https://jobs.co.uk/job/helpdesk-assistant-catch-22--0de98fe4-3045-47af-9b76-fdf43a482a24 https://jobs.co.uk/job/helpdesk-assistant-catch-22--0de98fe4-3045-47af-9b76-fdf43a482a24 Tue, 18 Aug 2026 23:00:00 GMT Location: West Thurrock | Salary: £29280/annum benefits package | Type: Permanent | Business Support Assistant - Helpdesk Location: Lakeside Shopping Centre Hours: Full-time, 40 hours per week Shift Pattern: 5 days over 7, including weekends, evenings, and late-night shifts on a rotating rota Salary:  £29,280 The Role We are recruiting for a Business Support Assistant to join a busy Facilities and Compliance Helpdesk team. This is an excellent opportunity for an organised and customer-focused individual to play a key role in supporting the delivery of maintenance, compliance, and health & safety services across a large commercial environment. Based on the Helpdesk, you will be responsible for coordinating planned and reactive maintenance activities, updating CAFM systems, monitoring service levels, and ensuring compliance-related tasks are completed accurately and on time. Key Responsibilities Manage and monitor maintenance requests through the CAFM system. Coordinate planned and reactive maintenance works. Liaise with contractors, tenants, and internal teams to ensure service delivery standards are achieved. Track compliance documentation, certificates, and audit actions. Monitor contractor attendance and update system records. Support Health & Safe... Permanent