https://jobs.co.uk/job/helpdesk-and-report-coordinator-cbre-local-uk--02660ead-17f0-46aa-956e-7ebabd8867ca RSS feed for Helpdesk and Report Coordinator at CBRE Local UK. en-gb Fri, 02 Oct 2026 05:04:11 GMT https://jobs.co.uk/job/helpdesk-and-report-coordinator-cbre-local-uk--02660ead-17f0-46aa-956e-7ebabd8867ca https://jobs.co.uk/job/helpdesk-and-report-coordinator-cbre-local-uk--02660ead-17f0-46aa-956e-7ebabd8867ca Tue, 29 Sep 2026 23:00:00 GMT Location: London | Salary: Negotiable | Type: Permanent | JOB DESCRIPTION Job Title: Helpdesk and Report Coordinator PURPOSE OF THE JOB This role oversees the day-to-day management of the Facilities Helpdesk, answering all calls from customers, responding to tickets and ensuring that tasks are responded to within the agreed timescale. Additionally, this role provides a comprehensive reporting service, ensuring that all data gathered from the operation of the account is reported in a useful and informative way. This role is also a deputy for the Lead Contract Support, stepping in to support and cover Contract Support duties when required. MAIN DUTIES AND RESPONSIBILITIES 1. Positively respond to both our internal and external customers through effective communication and personal accessibility. 2. Be an ambassador of the CBRE values and behaviours. Ensure a professional image of CBRE is presented to clients and visitors and ensure excellence in customer service is delivered and promoted at all times. 3. Provide excellent customer service by understanding customer needs and managing client expectations. 4. Actively participate in a diverse and effective team - attend all meetings and promote open and inclusive environment... Permanent