https://jobs.co.uk/job/helpdesk-analyst-csc-recruitment-ltd--98c61197-df44-40a5-bfe5-67c9d2b9db6f RSS feed for Helpdesk Analyst at CSC Recruitment Ltd. en-gb Wed, 07 Oct 2026 14:53:19 GMT https://jobs.co.uk/job/helpdesk-analyst-csc-recruitment-ltd--98c61197-df44-40a5-bfe5-67c9d2b9db6f https://jobs.co.uk/job/helpdesk-analyst-csc-recruitment-ltd--98c61197-df44-40a5-bfe5-67c9d2b9db6f Wed, 07 Oct 2026 11:53:07 GMT Location: City | Salary: 36000.00-36000.00 Annual | Type: Permanent | This role is in the IT sector We are currently seeking an experienced Help Desk Analyst to join our growing IT support team. This is an excellent opportunity for a proactive and customer-focused individual with a minimum of 2 years'' experience in a similar role. The successful candidate will be responsible for providing first-line technical support, managing support tickets, and assisting with user account administration across the business. Key Responsibilities Respond to and resolve IT support tickets in a timely manner. Provide first-line technical support to end users via phone, email, and remote support tools. Create, modify, and deactivate user accounts across various systems. Troubleshoot hardware, software, and network-related issues. Escalate complex technical issues to senior IT team members where necessary. Maintain accurate documentation of incidents, resolutions, and user requests. Support onboarding and offboarding processes for new and departing employees. Ensure high levels of customer service and user satisfaction at all times. Requirements Minimum 2 years'' experience working as a Help Desk Analyst, IT Support Analyst, or similar support role. Experience man... Permanent