Helpdesk Advisor

Our client, a major servicing organisation for one of Oxford''s largest employers, are looking for a Helpdesk Advisor on an ongoing temporary contract with the hours of Wednesday - Sunday 11am - 7pm This role forms part of the Helpdesk team in delivering a professional customer care and job dispatch service whilst maintaining confidentiality at all times. Your responsibilities will be: . Log calls and enquiries effectively, relaying information to fellow staff . Process and monitor customer requests . Managing complaints effectively . Achieve Health and Safety responsibilities The ideal candidate must: . Demonstrate the ability to work on their own initiative . Enjoy working with people . Demonstrate excellent oral and written communication skills . Must show good interpersonal relationships For more information and to apply, get in touch with our Oxford branch, or click ''Apply Now'' to submit your application. We wish you the best of luck in your job search! If you would like to know how we will store and process your data, please read our GDPR Data Protection Statement on The Recruitment Group website. ..... full job details .....