https://jobs.co.uk/job/helpdesk-advisor-evening-shift-gill-cooke-personnel-ltd-ta-the-recruitment-group--0c9d748b-00f6-4343-aa24-51031e6c9512 RSS feed for Helpdesk Advisor - Evening Shift at Gill Cooke Personnel Ltd T/A The Recruitment Group. en-gb Fri, 22 May 2026 06:23:49 GMT https://jobs.co.uk/job/helpdesk-advisor-evening-shift-gill-cooke-personnel-ltd-ta-the-recruitment-group--0c9d748b-00f6-4343-aa24-51031e6c9512 https://jobs.co.uk/job/helpdesk-advisor-evening-shift-gill-cooke-personnel-ltd-ta-the-recruitment-group--0c9d748b-00f6-4343-aa24-51031e6c9512 Sat, 16 May 2026 11:52:02 GMT Location: Cowley | Salary: 13.45-13.45 Hourly | Type: Temporary | Helpdesk Administrator Oxford Monday-Friday, 5pm-10pm We''re recruiting a customer-focused Helpdesk Administrator to join a busy support team within a fast-paced operational environment. This role involves handling incoming requests, logging and tracking jobs through internal systems, and ensuring queries are resolved efficiently while delivering excellent customer service. Key responsibilities:- Managing incoming calls and emails from customers and internal teams - Logging requests accurately onto internal systems - Monitoring and updating job progress through to completion - Coordinating with operational teams to ensure timely responses - Supporting emergency and priority requests when required - Maintaining accurate records and handling confidential information appropriately About you:- Previous administration, helpdesk, or customer service experience - Strong communication and organisational skills - Excellent attention to detail - Able to prioritise workloads in a busy environment - Team player with a proactive approach A great opportunity for someone looking for a part-time evening role within a supportive and fast-paced team environment. Temporary