Permanent

Helpdesk Administrator

Glasgow
money-bag Up to £14.80 per hour
Posted 3 weeks ago

We''re recruiting on behalf of a valued client in Glasgow for a Helpdesk Administrator role - a dynamic position that combines customer service and administrative support


Key Responsibilities:

  • Be the first point of contact for all visitors, contractors, and stakeholders
  • Manage visitor enquiries, escalating complex cases where necessary.
  • Issue paperwork such as roof access permits, swipe cards, and keys to authorised personnel.
  • Ensure all contractors are signed in/out and have completed the appropriate site induction.
  • Liaise between customers and maintenance teams to schedule access for works.

What We''re Looking For:

  • Strong communication skills and a positive, professional attitude.
  • Ability to manage multiple tasks in a fast-paced environment.
  • High attention to detail.
  • Previous experience in a reception, helpdesk, or facilities admin role is preferred.

Key Skills Required:

  • MS Office
  • CAFM system (Desirable)
  • Proficient in record keeping

If you are interested in the role apply now.




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