Helpdesk Administrator - FM

Facilities Helpdesk Administrator Bristol City Centre Based £27.5-28k Negotiable depending on experience Are you an Administrator working in the Facilities Management, Engineering or Construction sector with good customer services skills looking for a new exciting role. Do you have experience of planning, scheduling and organising things. This Engineering Maintenance company specialise in Facilities Management, Mechanical, Electrical and Building Maintenance across the south of England and are recruiting due to continued growth within their business. As FM Systems Administrator you will work closely with the Helpdesk team to ensure jobs that are called in are allocated to the correct engineer or sub contractor and completed on time and within the SLA agreement with the client. Main Duties: All items listed below and not limited to Following Any Instruction from Helpdesk Manager Book and Schedule all Works and Engineers Input Leads, Tasks and Quotations Organise Documentation Approve Job Cards Whilst Monitoring Vehicle Tracker Data Progress Jobs to Invoice Stage Complete Ownership of Engineers Throughout their Working Day Open New Projects Manage all Data Input on Customer Portals Complete Paperwork for Every Project i.e. Gas and Electrical Certification Complete Client Engagement - Before, During and Post Key client ownership Follow Pre Written Scripts and Procedures Manage all Projects to Include Correct Costs, Cost Centres, Variations and Completion ..... full job details .....