https://jobs.co.uk/job/helpdesk-administrator-city-site-solutions-ltd--3d143b06-f08a-4a55-9297-ba1d86edca6a RSS feed for Helpdesk Administrator at City Site Solutions Ltd. en-gb Tue, 28 Jul 2026 14:08:15 GMT https://jobs.co.uk/job/helpdesk-administrator-city-site-solutions-ltd--3d143b06-f08a-4a55-9297-ba1d86edca6a https://jobs.co.uk/job/helpdesk-administrator-city-site-solutions-ltd--3d143b06-f08a-4a55-9297-ba1d86edca6a Mon, 27 Jul 2026 11:52:01 GMT Location: Warwickshire | Salary: 15.00-15.00 Hourly | Type: Temporary | Helpdesk Administrator / Contract Support Administrator Salary: Competitive + Benefits Are you an organised administrator with excellent customer service skills and experience working in a fast-paced environment? We''re looking for a Helpdesk Administrator / Contract Support Administrator to support a busy Facilities Management contract across a portfolio of schools and community healthcare properties in Birmingham. This is a varied role where you''ll be responsible for managing maintenance requests from initial enquiry through to completion. You''ll coordinate engineers and subcontractors, monitor Service Level Agreements (SLAs), update the Maximo CAFM system, raise purchase orders and ensure all jobs are completed accurately and on time. Key Responsibilities Manage maintenance work orders from receipt through to completion. Log, allocate and monitor jobs using the Maximo CAFM system. Coordinate engineers and subcontractors, ensuring works are completed within agreed SLAs. Act as the first point of contact for customer enquiries via telephone and email. Raise purchase orders and support invoice processing. Monitor outstanding jobs, chase updates and ensure timely closu... Temporary