Helpdesk Administrator

Helpdesk Administrator, Temp to Perm, Hamilton, £13.50 per hour Benefits Temp-to-perm opportunity with long-term career potential Monday to Friday working pattern, 8:00am 4:30pm 30-minute lunch break Competitive pay rate Supportive team environment Opportunity to gain experience working with a diverse portfolio of clients and sites across the UK Responsibilities Act as the first point of contact for clients and site representatives, handling incoming maintenance requests professionally and efficiently. Log, update, and manage job details accurately using the Job Logic system. Coordinate and schedule engineers and subcontractors for reactive and planned maintenance works. Monitor job progress and ensure works are completed within agreed timescales and client requirements. Maintain accurate records by updating internal systems, job sheets, and maintenance documentation. Process invoices and support general administrative functions within the maintenance department. Assist with clearing backlogs of paperwork and ensuring all documentation is completed within required deadlines. Communicate effectively with clients, engineers, subcontractors, and internal teams to provide regular updates and resolve issues. Requirements Previous experience within Facilities Management (FM) or the reactive maintenance/property repair sector. Experience scheduling engineers, contractors, or maintenance activities. Strong administrative and organisational skills with excellent attention to ..... full job details .....