Helpdesk Administrator and Receptionist, Southampton, £25,000 Your new company Working for a leading real estate business in central Southampton, you will provide exceptional customer service and business support in order to contribute to the growth and success of the business. Benefits include free parking, £25k salary, holiday and pension. Your new role You will carry out reception and administration duties for the business whilst managing reports and system updates in a timely manner. Create accurate POs, raise invoices and attend monthly contract review meetings. Day-to-day operation of a QFM and Financial systemDay-to-day liaison and updates with key customersDay-to-day liaison and updates with management teamDay-to-day liaison and organisational assistance to the engineering teamEnsuring that SLA and KPIs are met through effective management of the QFM systemUnderstand, anticipate and deliver customer (internal and external) needs while building effective relationships.Positively respond to both our internal and external customers through effective communication and personal accessibility. Understand procedures and processes and operate them to the required standard. Achieve results within quality and time restraints.Perform with an understanding of business requirements and changes and ensure continuous improvement.Actively participate in a diverse and effective team.Convey messages and ideas clearly and openly. What you''ll need to succeed You will have previous ..... full job details .....