https://jobs.co.uk/job/helpdesk-administrator-adecco--7a7bfb77-90dd-4b1e-a712-cc5e119ccecc RSS feed for Helpdesk Administrator at Adecco. en-gb Thu, 20 Aug 2026 22:47:12 GMT https://jobs.co.uk/job/helpdesk-administrator-adecco--7a7bfb77-90dd-4b1e-a712-cc5e119ccecc https://jobs.co.uk/job/helpdesk-administrator-adecco--7a7bfb77-90dd-4b1e-a712-cc5e119ccecc Wed, 19 Aug 2026 23:00:00 GMT Location: Marlow | Salary: £28000 - £31000/annum | Type: Permanent | Helpdesk Administrator Location: Marlow Job Type: Full-Time 8am-5pm The Opportunity We are looking for an experienced Helpdesk Administrator to join a busy Service Operations team supporting a portfolio of commercial clients across planned and reactive maintenance contracts. This is a fast-paced role where you''ll act as a key point of contact between clients, engineers, subcontractors, and internal teams. You''ll be responsible for managing maintenance requests, coordinating workflows, maintaining service records, and ensuring clients receive timely, accurate updates throughout the lifecycle of every job. Key Responsibilities Helpdesk & Client Support Act as the first point of contact for service-related enquiries. Respond to client, engineer, and subcontractor communications via phone and email. Log reactive maintenance requests accurately and efficiently. Provide professional updates throughout the lifecycle of maintenance jobs. Manage and resolve client queries in a timely manner. Escalate issues where necessary to ensure service levels are maintained. Job & Workflow Management Manage work orders and service management systems. Monitor job pr... Permanent