https://jobs.co.uk/job/helpdesk-admin-build-recruitment--b85c288d-ba2e-42ef-9ab4-f80f2f4aff8c RSS feed for Helpdesk Admin at Build Recruitment. en-gb Fri, 01 May 2026 16:25:00 GMT https://jobs.co.uk/job/helpdesk-admin-build-recruitment--b85c288d-ba2e-42ef-9ab4-f80f2f4aff8c https://jobs.co.uk/job/helpdesk-admin-build-recruitment--b85c288d-ba2e-42ef-9ab4-f80f2f4aff8c Mon, 06 Apr 2026 23:00:00 GMT Location: Northfleet | Salary: £17.08 - £19.14/hour | Type: Temporary | Job Title: FM Helpdesk Administrator Location: Northfleet – college-based (on site) Hours: 40 hours per week Pay Rate: £19.14 per hour (Umbrella PAYE) Contract: Ongoing / long-term assignment   About the Role We are seeking an experienced and proactive FM Helpdesk Administrator to support facilities management services within a live college environment in Northfleet. This role is critical to the effective delivery of both Planned Preventative Maintenance (PPM) and Reactive maintenance activities. You will act as the first point of contact for all facilities-related requests and play a key role in ensuring contractual and performance requirements are achieved. Key Responsibilities Operate and manage the FM Helpdesk on a day-to-day basis. Log, allocate, track and close all PPM and reactive maintenance requests in line with agreed procedures and service levels. Monitor helpdesk performance and ensure works are delivered within agreed response times. Maintain accurate system records to support reporting and audits. Liaise with site teams, subcontractors and college stakeholders to ensure effective service delivery. Support performance monitoring aga... Temporary