https://jobs.co.uk/job/help-desk-operators-rapier-employment--9983111e-bb7c-4896-b9cf-eedad6ad412c RSS feed for Help Desk Operators at Rapier Employment. en-gb Thu, 01 Oct 2026 01:21:29 GMT https://jobs.co.uk/job/help-desk-operators-rapier-employment--9983111e-bb7c-4896-b9cf-eedad6ad412c https://jobs.co.uk/job/help-desk-operators-rapier-employment--9983111e-bb7c-4896-b9cf-eedad6ad412c Mon, 28 Sep 2026 09:42:04 GMT Location: Stafford | Salary: £12.71 per hour | Type: Full time | Job description We are recruiting for Help Desk Operators for our client in Acton Gate nr. Stafford (ST18) Role Description Handling all incoming calls from the delivery crews for the large item delivery for Argos; Looking into order histories, checking out item issues, looking for directions and contact numbers. We cover all of the Uk, Scotland and Ireland. We also receive queries from customer service which may involve contacting Depots and distribution centres. Candidates need to be able to work Full time, any 5 days out of 7, Shifts 8 hours anywhere between 0600-1400 to 1300-2100 weekdays and 0600-1400 -1000-1800 on weekends, Breaks are a 30 min unpaid lunch break and two 15 min paid breaks .  Currently working every other weekend, and this is planned in advance on the rota. We also work most bank holidays and again this is planned on the rota.  The rate of pay is £12.71 per hour and it is 37.5 hours per week. Candidates need to be computer literate, basic Microsoft office skills are required i.e. filling in spreadsheets and navigating Internet explorer; They also need to have good telephone manner and preferably have customer service experience.   Training is on the ... Full time