https://jobs.co.uk/job/help-desk-coordinator-tate--eb7a99c4-87d0-474a-b727-ef763eaf20d0 RSS feed for Help Desk Coordinator at Tate. en-gb Mon, 27 Apr 2026 00:41:56 GMT https://jobs.co.uk/job/help-desk-coordinator-tate--eb7a99c4-87d0-474a-b727-ef763eaf20d0 https://jobs.co.uk/job/help-desk-coordinator-tate--eb7a99c4-87d0-474a-b727-ef763eaf20d0 Tue, 31 Mar 2026 23:00:00 GMT Location: Dorking | Salary: £24000 - £25000/annum | Type: Permanent | Helpdesk Coordinator Location: Dorking (Office-based, 5 days per week) Working Hours: Monday to Friday, 9:00 AM - 5:00 PM Reports To: Support Manager Salary -24,000- -24,500 About the Role An exciting opportunity has arisen for a User Support Coordinator to join a growing organisation providing cloud-based technology solutions. This role is ideal for someone who enjoys problem-solving, delivering excellent customer service, and working in a fast-paced office environment. You will become an expert in the company''s systems, supporting clients through the Helpdesk while also assisting with general office duties. The role will suit someone who has previous retail experience, a good telephone manner who wants to start their career. Key Responsibilities Act as the first point of contact for Helpdesk queries via phone and email Log, manage, and resolve user queries, escalating issues where necessary and ensuring full resolution Monitor databases throughout the working week to maintain system performance Produce reports, data, and documentation as required Support the User Support Manager and wider team with administrative and operational tasks Liaise with int... Permanent