https://jobs.co.uk/job/help-desk-coordinator-parker-jones-group-ltd--341e8e8b-46b7-40a2-a66a-2a3cefe449ec RSS feed for Help Desk Coordinator at Parker Jones Group Ltd. en-gb Wed, 27 May 2026 13:24:02 GMT https://jobs.co.uk/job/help-desk-coordinator-parker-jones-group-ltd--341e8e8b-46b7-40a2-a66a-2a3cefe449ec https://jobs.co.uk/job/help-desk-coordinator-parker-jones-group-ltd--341e8e8b-46b7-40a2-a66a-2a3cefe449ec Thu, 30 Apr 2026 23:00:00 GMT Location: Basingstoke | Salary: £26500 - £28000/annum | Type: Permanent | Help Desk Coordinator Basingstoke -28,000 This is not a IT Role, this if for scheduling FM staff- General Receiving inbound calls and-emails and making frequent outbound calls and emails. Scheduling engineers to attend call outs and regularly updating them with their required jobs Generation and closure of scheduled work orders Overseeing job completion in respect of in-house engineering and sub- contractor services Updating in-house systems and informing external clients regularly of updates Managing the helpdesk inbox efficiently daily Constant liaison with engineers, subcontractors and clients via phone/email PPM asset management planning via our databases Respond quickly and effectively to client queries Raising jobs and purchase orders daily Always providing excellent customer service Completing various admin tasks as requested. Requirements Worked in a familiar field Experienced in scheduling, coordinating, arranging role. Experienced working with CRM Systems (desirable) Great communicational skills Permanent