Help desk advisor

Leading Facilities Management and Construction company delivering high-quality services across commercial, industrial, and public sector projects-seek-a skilled and proactive-Helpdesk Advisor to support their-internal teams and ensure the smooth operation across multiple job sites and offices.

You will serve-as the first point of contact for internal and external users-seeking technical assistance. You will be responsible for managing help desk processess including scheduling and-resolving-issues to conclusion-including those on construction sites

You will ideally have:

• Proven experience in a Help Desk or -Support role .

• Strong knowledge of Windows OS, Microsoft 365

• Experience supporting remote and field-based users.

• Excellent troubleshooting and problem-solving skills.

• Strong organizational and communication abilities.

• Ability to work independently and prioritize tasks effectively.

• Experience in the construction or facilities management industry (ideally but not essential)

Monday to Friday 8am to 5pm - I hr-lunch