https://jobs.co.uk/job/help-desk-admin-see-services--b74ea46c-8a21-4a99-a992-40bd5af55f34 RSS feed for Help Desk Admin at SEE Services. en-gb Wed, 30 Sep 2026 18:19:51 GMT https://jobs.co.uk/job/help-desk-admin-see-services--b74ea46c-8a21-4a99-a992-40bd5af55f34 https://jobs.co.uk/job/help-desk-admin-see-services--b74ea46c-8a21-4a99-a992-40bd5af55f34 Tue, 29 Sep 2026 23:00:00 GMT Location: Greater London | Salary: £25000 - £27000/annum | Type: Permanent | Key Responsibilities Helpdesk administration: Monitor the helpdesk email inbox throughout the day, making sure every message is read, actioned and responded to promptly. Job coordination: Raise new jobs on our in-house CAFM (Computer-Aided Facility Management) system, recording the correct site, fault details and priority so jobs can be allocated to engineers without delay. Call handling: Answer incoming calls from clients, deal with general queries, and log emergency jobs quickly and accurately so they can be attended as a priority. Client communication: Send quotes to clients via their portals and respond to general queries by email in a clear, professional manner. Client portals: Update and maintain client web portals, making sure job statuses and information are accurate and up to date. Timesheets: Process engineer timesheets accurately and efficiently, checking for any errors or missing information. Skills and Experience Previous experience in a helpdesk or administrative role is preferred. Strong organisational skills and the ability to prioritise tasks effectively, especially when several urgent requests arrive at once. Excellent written a... Permanent