Hearings Support Officer required to work for a Public Sector organisation based in London.Ideally you will have worked in a similar role and are immediately available on a part time basis. Client DetailsYou will be working for a Public Sector organisation based in LondonDescriptionAs Hearings Support Officer you will provide a professional efficient customer service to internal and external visitors attending hearings.You will:Provide a welcoming and professional face of the organisation by being the first point of contact to external parties and members of the public attending hearings.Work on a rota basis on Reception.Resolve face-face, telephone and email enquiries effectively and efficiently; in a professional manner and to escalate where necessary.Provide general on the day support and assistance to registrants, legal teams, witnesses, and observers to ensure their needs are fully met.Provide support with the operation of digital audio, video and voice conferencing equipment and iPad equipment, for both physical and remote hearingsAssist in generating documentation prior to and following hearings and manage confidential and sensitive information in line with GDPR regulations. ProfileThe successful Hearings Support Officer will have:Proven experience of working within a busy customer focused environment and able to deliver excellent customer service.Excellent inter-personal skills with the ability to engage confidently and effectively with a range of contacts ..... full job details .....