Healthy Homes Surveyor

Job Title:      Surveyor 
Contract:      Permanent 
Location:      Bristol 
Rate:             £43,651
Hours:          Full Time 37 hours per week 
 
BRC are working closely with a social landlord to recruit an experienced Surveyor to join their Compliance team. This is a permanent contract working across the Bristol. 
 
In this role you will be responsible for managing housing condition issues, including HHSRS hazards, damp, mould and condensation cases, undertaking property inspections, specifying remedial works and supporting compliance with housing legislation and regulatory requirements.

Duties:

• Take sole professional responsibility for the management of HHSRS hazards, damp, mould and condensation cases, including complex and high-risk situations.
• Carry out assessments, investigations and inspections to identify hazards, defects and root causes.
• Specify proportionate, effective remedial actions and timescales in line with legislation, guidance and best practice.
• Ensure cases are prioritised and progressed within challenging regulatory and operational timescales.
• Work closely with the in-house repairs team (DLO) and approved external contractors to ensure identified works are completed to the required standard and within agreed timescales.
• Provide clear technical instruction, specifications and oversight to support effective delivery.
• Monitor the quality and outcomes of completed works, ensuring issues are resolved sustainably and not repeatedly.
• Escalate concerns where delivery, quality or timescales present risk to residents or the organisation.
• Work collaboratively with internal teams, surveyors and legal advisors to assess cases, determine liability and agree appropriate remedies.
• Maintain accurate records, evidence and audit trails to support legal, regulatory and organisational assurance.
• Support early intervention approaches to minimise escalation and legal exposure.
• Act as the technical lead for complex customer complaints relating to property condition.
• Ensure residents are communicated with clearly, empathetically and consistently throughout investigations and remedial works.
• Balance regulatory compliance with a strong customer-focused approach, promoting trust and confidence in the service.
• Contribute specialist input to complaint responses, learning reviews and Ombudsman enquiries where required.
• Ensure practice aligns with key regulatory requirements, including Awaab''s Law, the Decent Homes Standard and HHSRS.

 
Requirements:

• Experience within housing, property management, surveying or a related field.
• Knowledge of HHSRS, housing standards and building pathology.
• Experience managing damp, mould and condensation cases.
• In-depth knowledge of the Decent Homes Standard.
• Strong communication and stakeholder management skills.
• A relevant Level 4 qualification (or equivalent experience) in housing, surveying, construction or a related discipline.
• Full driving licence and access to own transport, or ability to travel in a timely and efficient manner to attend meetings in locations not easily accessed by public transport

Benefits: 

1. Generous leave and holiday training scheme 
2. Flexible Working: Supportive of flexible hours and family commitments where operational roles allow. 
3. Pension Scheme: Generous defined contribution retirement scheme with employer contributions.
4. Real Living Wage: Paid as an accredited Real Living Wage employer.
5. Bonuses & Enhancements: Weekend and bank holiday pay enhancements, plus referral or welcome bonuses depending on the role.
6. Fully-funded healthcare cash plan
7. Death in Service Benefit: Includes a payout of three times pensionable earnings for members of the pension scheme.
8. Employee Assistance Programme 
9. Mileage & Travel Time: Mileage reimbursed at 45p per mile plus paid travel time.
10. Cycle to Work Scheme: Salary sacrifice option allowing employees to save on a bicycle for commuting.
11. Blue Light Card: Free access to discount programs like the Blue Light Card.
12. Training & Progression: Access to ongoing career development initiatives

For more information, please call Emma Keir or Meg Smith on (phone number removed) or (phone number removed).
 
To apply, please submit your CV outlining your relevant experience and qualifications.
 
We will be reviewing applications on an ongoing basis until the position is filled. At BRC Recruitment, we try to respond to all applications, however, due to the high volume of applications, this is not always possible. If you have not heard from us within 72 hours, please assume that your application has been unsuccessful on this occasion.
 
REFERRAL SCHEME: Recommend a friend or colleague to us and receive up to £100 once they have completed 3 months in a role via BRC! Terms and conditions apply - contact us for details.

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