Healthy Homes Operative (Military Encouraged)

Healthy Homes Operative (Military Encouraged) Location: Hemel HempsteadSalary: 26,034 per annumHours: 37.5 hours per weekAbout the Role:Are you passionate about making a difference in people''s lives? We have an exciting opportunity for you to join our Asset Management team at Hightown. As a Healthy Homes Operative, you will play a crucial role in maintaining and improving our growing number of properties.Your primary responsibility will be to remediate and resolve repairs within Hightown properties, with a strong focus on health and safety. You will identify potential hazards, evaluate risks, and categorise them based on their severity, following the Housing Health and Safety Rating System (HHSRS).A significant part of your role will involve mould treatment, where you will apply specialist measures to remove and permanently eradicate mould.Your visits to properties will be both ad-hoc and scheduled, ensuring timely remediation work while optimising your operating time and minimising unnecessary travel.Customer service is at the heart of what we do. You will ensure that every interaction reflects positively on our team, adopting a first-time fix approach, addressing inquiries, resolving issues, and delivering excellent customer service on all visits.What We Are Looking For:A good understanding of HHSRS and RdSAPSolid knowledge of property maintenanceProficiency in IT, particularly Microsoft Office packagesExcellent communication and customer care skillsAbility to work ..... full job details .....