Head Waiter - London, EC1Y 4SA

Head Waiter - London The Jugged Hare The Jugged Hare is a traditional British pub and restaurant located near Barbican in the City of London, offering a classic dining experience, warm atmosphere, and a strong focus on exceptional service. Renowned for its game-led menus and seasonal British cuisine, the venue combines heritage character with a refined approach, creating a distinctive and memorable guest experience. As part of ETM Collection within ETM Group, The Jugged Hare sits within a portfolio recognised for operational excellence, people development, and some of London''s most distinctive hospitality venues. Role Overview: At ETM Group, being a Head Waiter is a senior front-of-house role and a key part of delivering exceptional dining experiences within our premium hospitality environments. You''re not just delivering service - you''re leading the floor, driving standards, and ensuring every guest receives a seamless and memorable experience that reflects our EPIC values. Across our ETM Collection venues - from rooftop restaurants to refined dining spaces - our Head Waiters play a crucial role in overseeing service, coordinating teams, and maintaining a consistently high level of performance. You act as a link between the management team and the floor, ensuring service runs smoothly, efficiently, and with attention to detail at all times. Working closely with the Restaurant Manager and senior leadership team, you will take ownership of service periods, manage ..... full job details .....