Head Receptionist

Head Receptionist Step into the Spotlight Lead Our Clients Front of House in Style! Are you a Senior Receptionist or Reception Supervisor ready to take the next big step in your hospitality journey? This is your chance to shine at a stunning high end hotel property where timeless elegance meets contemporary charm. As Head Receptionist, you ll be the beating heart of front office the first smile for guests to see, and the calm, confident presence that ensures their every moment is flawless. What Makes This Role So Special? This isn t just a desk job it s a front-row seat to unforgettable guest experiences. You ll lead a passionate team, elevate service standards, and help create a lobby atmosphere that sparkles with warmth, professionalism, and personality. What they are Looking For At least 2 years experience as a Senior Receptionist (or Head Receptionist in a boutique property) A natural leader who can inspire, train and motivate their team Sharp organisational skills and impeccable attention to detail Confident using Opera PMS and Microsoft Office Fluent in English, with strong communication and numeracy skills A passion for luxury service, teamwork, and going above and beyond Your Day-to-Day Lead, coach and inspire the Reception team to deliver seamless service Maintain high operational standards and support with training Maximise revenue through smart room allocation and upselling Collaborate with Housekeeping and Reservations to ensure smooth guest journeys Handle ..... full job details .....