Head Receptionist

Head Receptionist - Aberfeldy £31,907 p.a. plus great benefits and relocation support available.Ready to lead a passionate team in a stunning Scottish setting? This Head Receptionist opportunity in Aberfeldy offers the chance to take the next step in your hospitality career within a well-established resort environment, where exceptional guest service and team development are at the heart of everything.Why apply for this Head Receptionist role?You''ll enjoy:Salary of £31,907 per annumEmployee discounts across the resortResort privilege programmeGenerous holiday entitlementFree on-site parkingInterim live-in accommodation available for relocation onlyThe opportunity to work in a beautiful and tranquil Hotel settingCareer development within a supportive hospitality teamKey Responsibilities:As Head Receptionist, you''ll play a key role in delivering an outstanding guest experience by:Leading and managing the Reception team on a daily basisOverseeing reservations and pre-arrival requestsRecruiting, training and developing team membersWorking closely with other department heads to ensure exceptional service standardsOrganising team rotas and shift planningManaging departmental budgets, expenses and revenueEnsuring all guests receive a warm and professional welcomeReviewing and improving operational proceduresHandling guest concerns and ensuring prompt resolutionMaintaining regular communication with senior managementWhat we''re looking for:To succeed in this Head Receptionist ..... full job details .....