Head of Visitor Experience

Job title: Head of Visitor Experience (maternity cover) 12- month fixed term contract. Part time: 32 hours per week. Typically Monday- Friday although occasional weekend and evening work will be required Contract: Hours: Salary: £33,300 (FTE £41,600). Reports to: Executive Director Direct reports: Events Manager, Learning Manager, Retail Manager, Visitor Experience Manager Archivist and Curator, Assistant Retail Manager, Visitor Experience Officers x3, Visitor Experience Assistants x23, Shop Supervisors x5, Events Assistants and c. 100 volunteers ABOUT BATH ABBEY Bath Abbey is a vibrant parish church at the heart of the UNESCO World Heritage City of Bath. As the last great medieval church built in England, the Abbey has been a place of worship, welcome and wonder for more than 500 years. Today, it is home to a thriving gathered congregation from all over the city and surrounding area, supported by dedicated staff, talented choirs, and hundreds of volunteers, while also welcoming over 350,000 visitors from around the world each year. Guided by our values-Welcoming, Sharing, Cherishing and Flourishing-we strive to be an inclusive, diverse and caring community where all can contribute and grow. Recent investment through our ambitious Footprint Project has transformed the Abbey for the future, creating new spaces, improving sustainability and enhancing our visitor and worship experience. Joining Bath Abbey means becoming part of a place where heritage, hospitality and hope come ..... full job details .....