Head of Tenancy and Leasehold

Are you an experienced leader with a passion for social housing? Do you thrive on improving services and making a real difference in people''s lives?If the answer is yes to all of the above, then Hooray may have the role for you!Hooray are delighted to be supporting a well established provider of housing and care services to assist in the recruitment for a Head of Tenancy and Leasehold to join their team on a full-time, permanent basis.Benefits: Hybrid working policy (2:3) Car allowance 25 days annual leave + bank holidays Enhanced pension contribution Refer a friend scheme Cycle to work scheme Employee Assistance Programme Continued career professional development Access to a discount platform As a Head of Tenancy and Leasehold, you will: Be at the forefront of providing high-quality housing management services, ensuring they''re fair, accessible, and customer-led Lead a team to deliver fantastic tenancy and leasehold services that meet all regulatory standards Develop strategies to boost service delivery Ensure all voids are let quickly to meet performance targets Maximise rental income, taking legal action where appropriate to secure payments Manage and resolve customer complaints To be successful as a Head of Tenancy and Leasehold, you will: Have significant experience in the social housing sector, specifically with tenancy and neighbourhood management Hold extensive knowledge of housing legislation and regulatory requirements, including tenancy and leasehold issues ..... full job details .....