Head of Temporary Accommodation

Our client is seeking an experienced and dynamic senior housing professional to lead their Temporary Accommodation, and Housing Allocations services within a busy local authority setting.

Key Responsibilities

* Provide strategic and operational leadership across Temporary Accommodation, Allocations and Housing Register services,

* Lead the delivery of the Council''s B&B elimination plan, reducing reliance on unsuitable accommodation and supporting households to move into sustainable housing

* Oversee the provision, procurement and management of Temporary Accommodation, ensuring services operate within legislative requirements, contractual standards and financial limits

* Ensure the Council meets its statutory duties under the Housing Act 1996 and Homelessness Reduction Act 2017 and other statutory guidance.

* Oversee the Housing Register and allocations scheme, ensuring a fair, transparent and effective approach to prioritisation and lettings

* Drive continuous service improvement, strengthening performance management, improving the customer journey and delivering value for money

* Lead on the development and implementation of service policies, procedures and systems in line with legislative and strategic requirements

* Manage significant financial resources, including Temporary Accommodation budgets, ensuring effective planning, control and alignment with the Council''s financial framework

* Build and maintain effective partnerships with internal services, external agencies, landlords and providers to improve supply and service delivery

* Represent the service at a senior level, including engagement with Members, senior leaders and external stakeholders

About You

* Substantial experience at a senior management level within a local authority housing service, with responsibility for Temporary Accommodation and Housing Allocation services

* Demonstrable experience of leading and motivating large, multi-disciplinary teams and delivering service improvement in a complex environment

* Strong understanding of homelessness legislation, allocations frameworks and the wider housing policy context

* Experience of managing significant budgets within a public sector environment and delivering services within financial constraints

* Experience of commissioning, procurement and contract management, including working effectively with housing providers, landlords and partners

* Ability to lead and deliver change programmes, improving service performance and customer outcomes

* Strong influencing and communication skills, with the ability to build effective relationships with Members, senior officers and external stakeholders

* Politically aware, with a clear understanding of the governance and decision-making environment within local government

* Able to provide clear strategic direction while maintaining effective oversight of operational delivery.

If you are interested in this role please send your updated CV in the first instance.