Head of Technology Services

Our University Ravensbourne University London is a vibrant institution where creativity, technology, and business converge. Located in the heart of North Greenwich''s Design District, our cutting-edge campus is home to a diverse and growing global community, immersed in one of the world''s most dynamic creative and commercial hubs. The Role At Ravensbourne we are seeking a strategic and forward-thinking Head of Technology Services to join our IT Services Senior Leadership Team. Reporting to the Chief Information Officer, this pivotal role leads the delivery of robust, secure, and scalable IT infrastructure and support services across the university. The postholder will oversee critical areas including cyber security, cloud platforms, infrastructure, collaboration technologies, and end-user computing. Working closely with the Head of Enterprise Applications and Data, you will act as deputy to the CIO and play a key role in enhancing operational effectiveness and institutional resilience. Key Responsibilities: Steer the strategic direction and day-to-day operations of IT services across the university. Manage and develop a multidisciplinary Technology Services team ( 16 staff), fostering innovation and service excellence. Oversee infrastructure, networks, systems, and user support to ensure secure, scalable, and highly available services. Maintain a strong institutional cyber security posture, including tested incident response plans. Collaborate with academic and ..... full job details .....