https://jobs.co.uk/job/head-of-supporter-experience-mnd-association--53bdf7fe-a94b-4f6b-8785-2bb2591afb94 RSS feed for Head of Supporter Experience at MND Association. en-gb Wed, 24 Jun 2026 11:27:34 GMT https://jobs.co.uk/job/head-of-supporter-experience-mnd-association--53bdf7fe-a94b-4f6b-8785-2bb2591afb94 https://jobs.co.uk/job/head-of-supporter-experience-mnd-association--53bdf7fe-a94b-4f6b-8785-2bb2591afb94 Tue, 23 Jun 2026 11:51:20 GMT Location: London | Salary: 10000-500000 Annual | Type: Permanent | This is a brand-new opportunity to set and lead the vison for delivering an outstanding, insight-led and supporter focused experience. As Head of Supporter Experience, you will lead and shape significant change in how supporters engage, feel and connect with our work at the Motor Neurone Disease (MND) Association. At a transformative time for the MND Association, you will define and deliver the strategy that brings joined-up and sustainable supporter journeys to life and lead a team delivering excellence in supporter care.You will bring strong experience in supporter or customer experience, a sharp analytical mindset and the ability to lead change at pace. As Head of Supporter Experience, you will turn insight into action, set clear direction and work collaboratively across teams to build journeys that are personalised, consistent and meaningful. Your work will directly influence supporter loyalty, growth, action and long-term income.As the Head of Supporter Experience, you will ensure every interaction reflects our values and the impact our supporters make. Key Responsibilities Set and lead the vision for supporter experience across all touchpoints Champion supporter-first decisi... Permanent