Head of Supply Chain

OverviewHead of Supply Chain role at Club L London. Club L London are the next-generation online retailer refining accessible luxury for forward-thinking women worldwide. Delivering timeless and trend-oriented styles in sizes 4-20 for every life moment, we design proudly in-house in the UK; with premium quality, exceptional fit and affordable style at the forefront. Collaboration, communication and curiosity drive our extraordinary workforce.

A role at Club L is more than a job; it’s a lifestyle for the innovative, inspired and intuitive thinker. We are scaling new heights and are looking for a commercially astute and visionary Head of Supply Chain to lead and elevate our global supply chain operations. You’ll play a key role in building a robust, scalable, and tech-enabled supply chain that not only supports our rapid growth but also upholds the high standards of excellence that define Club L London.

Key Responsibilities

Define and execute Club L London’s end-to-end supply chain strategy in line with our brand vision, commercial goals, and operational growth plans.

Manage a global logistics network, optimising freight (air, sea, land) to balance speed, cost, and customer expectations.

Ensure strict adherence to international trade laws, customs compliance, and documentation standards across all regions.

Identify cost-saving opportunities while maintaining premium service standards and upholding existing supplier relations.

Negotiate supplier terms that support both quality and commercial targets.

Leverage data analytics to drive demand forecasting and dynamic inventory planning, minimising stockouts and overstocking.

Work cross-functionally to ensure stock availability supports product launches, campaigns, and seasonal peaks.

Lead the implementation and optimisation of ERP, WMS, and SCM technologies to improve tracking, visibility, and decision-making.

Continuously enhance operational workflows through automation, digitisation, and KPI-driven performance management.

Proactively manage global supply chain risks—including supplier disruption, political instability, and logistical bottlenecks.

Embed ethical and sustainable practices across the supply chain, ensuring Club L London meets its ESG commitments and customer expectations.

Lead and develop the supply chain team to ensure effective coordination of operations, whilst fostering a collaborative and dynamic team environment.

Qualifications

4+ years of proven leadership in global supply chain operations

In-depth knowledge of international trade compliance, Incoterms, customs regulations, and cross-border logistics.

Strong leadership, commercial insight, and operational excellence in a high-growth environment.

Preferred Experience

Track record managing complex supply chains across Asia, North America, the Middle East, and Europe.

Experience with modern ERP and SCM systems such as Business Central, PeopleVox, SAP, or similar.

Thrives in a dynamic, trend-driven retail environment, with a passion for ecommerce and operational innovation.

Experience working with/for freight forwarding companies

What’s on offer?

Bi-annual bonus scheme

25 days of annual leave (plus bank holidays)

Extra day off for your birthday

Flexible working hours around core hours of 10-4

40% staff discount across Club L and Lavish Alice products

Cycle to work scheme

Healthcare Cashplan

Free onsite gym

Enhanced pension contribution

Enhanced maternity and sick pay

Free snacks, drinks and treats

Social events

Details

Seniority level: Executive

Employment type: Full-time

Job function: Management and Manufacturing

Industries: Retail Apparel and ..... full job details .....