Head of Specialist Services

The Housing Network-

Head of Specialist Services

Salary - -60,000 (Circa)

The Housing Network-are currently recruiting for a Head of Specialist Services to work in Luton.

We are the Housing Network (THN), a purpose-led organisation working in partnership with the YMCA to support our communities. We are in an exciting period of growth and are looking for experienced and passionate people to help us support vulnerable individuals and families experiencing homelessness.

The Head of Specialist Services will be responsible for:

• Ensuring that delivery remains coordinated, efficient, accurate and high-performing at all times.

• Drive a high-performing, detail-focused team culture

• Establish clear workflows, SLAs and performance expectations

• Own and drive data accuracy, integrity and consistency across Specialist Services

• Proactively identify trends, risks and improvement opportunities

The Head of Specialist Services-will have:

• Proven ability to operate at senior level without direct authority

• Excellent data literacy and reporting capability

• Strong commercial awareness, linking operations to financial performance

• Ability to build trust quickly across teams

• Comfortable in fast-paced, complex environments

• Significant experience-in housing, homelessness or supported accommodation at scale-
• Desirable to have experience in justice-linked services (e.g. CAS3 / MoJ contracts)
• Supported housing / exempt accommodation / HB-funded services experience

If this Head of Specialist Services role is of interest to you, please click apply now below!