Head of Software Engineering (London)

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Head of Software Engineering

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Richmond Pharmacology

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Head of Software Engineering

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Richmond PharmacologyJob Title: Head of Software EngineeringLocation: London Bridge, London (4 Days on-site)Term: Permanent, Full-timeSalary: Competitive + Benefits (Private Medical, Private Dental, Pension, 25 days Annual leave plus bank holidays and Many more)Richmond Pharmacology are an early phase Clinical Research Organisation (CRO), where we are conducting pioneering early phase healthy participants and patient participant trials. Our experienced and world-renowned team, our central London location and our global reach contribute to making Richmond Pharmacology an exciting and dynamic place to work.Purpose Of The JobThe Head of Software Engineering leads the design, development, and delivery of high-quality software solutions that align with the organisations strategic goals. This role ensures the effective planning, execution, and governance of software engineering projects, while fostering a culture of innovation, quality, and continuous improvement.The role is instrumental in shaping our digitisation roadmap, managing a transformation programme, and building a high-performing team all within a regulated, innovation-led environment.The job will work closely with senior stakeholders, requiring a balance of technical depth, people leadership, and business acumen to ensure that software initiatives are delivered on time, within budget, and to the highest standardswhile managing the human and cultural aspects of ongoing change.Main Duties And ResponsibilitiesProject Management and Change LeadershipLead complex software and infrastructure change programmes from scoping to delivery.Implement structured change management processes to support adoption, communication, and business readiness.Evaluate, prioritise, and sequence projects based on business-critical needs assessments.Use structured project delivery methodologies (e.g., Agile, Hybrid) to manage time, scope, and risk.Create and maintain delivery visuals (project funnel, roadmaps, Gantt charts, dashboards) to support visibility and governance.Track progress, risks, dependencies, and outcomes using modern tools (e.g., Jira, Azure DevOps, or similar).End-to-end Software Delivery Expertise.

Agile and Scrum MasteryFacilitate Agile ceremonies (sprint planning, retrospectives, stand-ups) and act as a mentor to Scrum teams.Foster a culture of iterative delivery, feedback loops, and continuous improvement.Embed Agile at scale across functions, ensuring technical and non-technical teams stay aligned.

Team Leadership and CultureLead, inspire, and coach a high-performing software engineering team.Build a culture of accountability, excellence, and innovation.Invest in talent development, career progression, and capability-building.

Stakeholder Engagement and Business PartnershipBe the bridge between technology and business translating strategic needs into deliverable outcomes.Collaborate with subject matter experts, product owners, and clinical leaders to drive solution design.Communicate complex technical concepts to non-technical stakeholders with clarity and confidence.

Technology Strategy and ArchitectureDevelop and lead the end-to-end software engineering strategy aligned to Richmonds long-term objectives.Own and evolve the technical architecture across systems, platforms, and integrations.Define and prioritise the Digitisation Transformation Roadmap with clear, measurable outcomes.

Engineering, Infrastructure and DevOpsBuild and scale modern, secure, and scalable infrastructure and development environments.Drive adoption of CI/CD pipelines, automation, and observability to ensure reliability and resilience.Champion best practices in infrastructure-as-code, cloud platforms, and security-by-design.

Skills And ExperienceStrategic Thinking: Sees the big picture and aligns technology decisions with long-term business goals.Accountability: Takes full ownership for outcomes, follows through, and drives projects to completion.Collaboration: Works cross-functionally with humility and openness, building trusted relationships.Continuous Improvement: Constantly seeks better ways of working, delivering, and evolving systems.Communication: Presents technical information in a clear, executive-friendly way to support reporting and strategic decision-makingBachelors degree in Computer Science, Software Engineering, Information Systems or a related fieldChange management methodologies (e.g., Prosci, ADKAR, or equivalent frameworks)Certified Scrum Master (CSM), SAFe Agilist, or equivalent Agile certificationAgile delivery frameworks and tools (Scrum, Kanban, SAFe; Jira, Confluence, Azure DevOps)Security, privacy, and compliance in regulated environments (e.g., GxP, GDPR, ISO 27001)

ApplicationIf you are interested in the role, please register your details, including a copy of your CV. Please note, while we try to respond to every candidate, the high volume of applications anticipated may make this impossible and we ask for your patience and understanding.

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