Head of Services

Are you an experienced leader with a passion for delivering high-quality advice and driving meaningful change? Join Shelter Scotland as our Head of Services and be a part of the Community and Services Management Team, playing a key role in shaping and delivering our Strategic Plan. About the role This post is responsible for the management and development of the Housing Law Service, the Telephone and Online Advice Services and the Central Support team within Community and Services. Collaboration and joined up working are vital to effectively support the delivery of the Shelter Scotland Strategic Plan. Role specifics As Head of Services, you''ll share responsibility for leading Shelter Scotland''s Community and Services department, helping to develop and deliver our annual operational plan in line with our Strategic Plan. You''ll work across teams to deliver key projects and programmes, ensure strong governance, quality and compliance, and use evidence and insight from our services to drive improvement and influence change. You''ll jointly lead high-quality advice services, take shared responsibility for safeguarding, manage budgets effectively and support income generation by building strong internal relationships and contributing to compelling cases for support. Apply to be part of our team and be the change you want to see in society. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest ..... full job details .....