Head of Service

Head of Service - Charity Sector Nottingham 37 hours per week Permanent SF Recruitment are working with an established Nottingham-based charity to recruit a Head of Service to join their Senior Leadership Team. This is a key operational leadership role, responsible for overseeing the delivery and development of specialist frontline services supporting women and children. Reporting into the Director of Operations, you''ll lead four Team Managers and have overall responsibility for service performance, quality, people management and contract delivery. The role: You''ll work closely with the Director of Operations and wider Senior Leadership Team to ensure services are delivered to a consistently high standard, meet contractual requirements and continue to develop in response to the needs of service users. Key responsibilities will include: Leading, supporting and developing Team Managers across multiple service areas Overseeing the performance and quality of frontline services Ensuring services meet contractual requirements, agreed outcomes and quality standards Supporting managers with complex cases, safeguarding and risk Developing and implementing service delivery plans Monitoring performance data and identifying opportunities for service improvement Building strong relationships with commissioners, statutory bodies and voluntary/community organisations Ensuring effective partnership working across referral and care pathways Supporting organisational ..... full job details .....