https://jobs.co.uk/job/head-of-service-delivery-henley-executive--c29dc0f5-d149-4993-a294-5ad830366aba RSS feed for Head of Service Delivery at Henley Executive. en-gb Wed, 02 Sep 2026 20:38:58 GMT https://jobs.co.uk/job/head-of-service-delivery-henley-executive--c29dc0f5-d149-4993-a294-5ad830366aba https://jobs.co.uk/job/head-of-service-delivery-henley-executive--c29dc0f5-d149-4993-a294-5ad830366aba Tue, 01 Sep 2026 23:00:00 GMT Location: Mangotsfield | Salary: £60000/annum | Type: Permanent | Head of Service Delivery Bristol Up to £60,000 We are partnering with an established service-led organisation to recruit a commercially minded, customer-focused Head of Service Delivery . This high-impact leadership role offers the opportunity to shape service strategy, inspire high-performing teams and deliver excellent outcomes across a portfolio of managed service contracts. Reporting to a senior leader, you will own the vision, strategy and operational performance of the Service Delivery function. You will ensure service commitments are achieved, strengthen client relationships and build a culture of accountability, collaboration and continual improvement. Key responsibilities Lead, coach and develop service managers, creating a high-performance, service-led culture. Translate service strategy into clear priorities, measurable objectives and effective operating plans. Own service performance, resource planning, capacity and reporting against SLAs and KPIs. Act as a senior escalation point, resolving complex issues and protecting service continuity. Build trusted client relationships and use feedback and performance insight to drive service quality, custo... Permanent