Head Of Service

Head of Service

General Duties and Responsibilities

• 2.1 To contribute to the delivery of performance management to ensure timely, effective and good quality outcomes for children and young people
• 2.2 To directly manage a group of Team Managers and, through them, social work services.-
• 2.3 To supervise Team Managers.-
• 2.5 To ensure compliance with legal, regulatory and ethical requirements
• 2.9 To develop processes and practice which ensures consultation and engagement with children, young people and their carer''s in service planning and delivery
• 2.10 To develop and manage business processes and related relationships such as procurement
• 2.12 To effectively manage resources; meeting -demand; developing individuals, monitoring and challenging performance as necessary
• 2.13 To use all recording systems as procedures requires
• 2.14 To be responsible for leading specific service areas that are changeable depending upon business need.
• 2.15 To offer coaching and mentoring across the service as required
• 2.17 Commensurate to the grade of Head of Service to undertake other duties that may arise from time to time as determined by the Assistant Director.

CRITERIA

ESSENTIAL

Education/Qualifications

• Level 5 Diploma in Leadership and Management for Residential Child Care or Equivalent.

Experience

• Within the last five years, worked for at least 2 years in a position relevant to residential care of children.
• For at least 1 year in a role requiring the supervision and management of staff working in a care role.
• Experience in working with children and families who present complex needs.
• Business and management skills to manage the work efficiently and effectively
• Experience of direct work with children and undertaking assessments of need
• Financial experience of managing resources within budget limits to ensure the home is run financially soundly, ensuring the long-term financial viability of the home
• Experience and understanding of undertaking risk assessments and managing risks.

Skills & Ability

e.g. written communication skills, dealing with the public etc.

• Aware of the need to safeguard and protect children from harm and of how social and health issues impacts on family.
• Ability to effectively plan and manage a diverse workload to ensure that deadlines and performance objectives are met.- To have a methodical approach in ensuring accurate records are maintained. The ability to prepare assessments and reports.
• Sets clear leadership, direction, objectives and responsibilities, assumes accountability and inspires others by acting with integrity and role models the Values and behaviours set out by BCC.
• To be courteous and respectful to colleagues at all levels.
• Manages, builds and motivates teams, creating a positive environment which encourages open discussion and innovation, supports performance, builds capability and empowers staff.- Effectively tackles poor performance.
• Ability to work effectively as part of a team, showing willingness and flexibility in duties undertaken.
• Communicates effectively both verbally and in writing, adopting style to meet the varying needs of audience concerned, particularly to effectively engage with young people and their families.
• Shows respect and understanding of diversity and values individual difference.- Treats all people fairly and appropriately regardless of race religious, belief, gender, age, disability, sexual orientation, appearance or position.

Rate of Pay

PAYE: -365.39

Umbrella: -500

Location:-Alma Street, Aston, Birmingham, West Midlands,-B19 2RL