https://jobs.co.uk/job/head-of-service-charges-rent-and-income-blue-arrow--18bcf93f-e4dc-4609-b76b-c1e26020e880 RSS feed for Head of Service Charges, Rent and Income at Blue Arrow. en-gb Sun, 24 May 2026 00:29:33 GMT https://jobs.co.uk/job/head-of-service-charges-rent-and-income-blue-arrow--18bcf93f-e4dc-4609-b76b-c1e26020e880 https://jobs.co.uk/job/head-of-service-charges-rent-and-income-blue-arrow--18bcf93f-e4dc-4609-b76b-c1e26020e880 Thu, 21 May 2026 23:00:00 GMT Location: Norwich | Salary: Negotiable | Type: Permanent | Head of Service Charges, Rent and Income Location: NORWICH - Hybird About the role Seeking an exceptional leader to join us as Head of Service Charges, Rent and Income . This is a pivotal senior role responsible for shaping strategy and delivering high-quality services across service charges, rent setting and income collection for over 7,000 homes, including tenants, homeowners, freeholders, and garages. You will lead a high-performing team, ensuring that all income streams are maximised while remaining fully compliant, transparent, and customer-focused. This is an exciting opportunity to influence organisational strategy, drive innovation, and ensure our services align with evolving legislation and best practice across the housing sector. Key responsibilities Leadership & Strategy Lead the strategic development and delivery of service charge, rent and income services Own and oversee key processes including rent notifications, service charge estimates and actuals, sinking funds, major works accounting, and collections Develop and maintain key policies including Service Charge and Income Collection policies Set and monitor robust KPIs to drive performance and a... Permanent