Head of Repairs Operations

Connexus exists to ensure our customers have homes they can build a life in, and our repairs and maintenance service is central to making that happen. We''re looking for a Head of Repairs Operations to lead this vital function and play a key role in shaping the future of our homes and communities. Reporting to the Chief Operating Officer, you''ll provide operational leadership across repairs and maintenance services. You''ll lead large, multi-disciplinary teams and contractors, manage significant budgets, and ensure services are safe, efficient, customer-focused and fully compliant. As a senior leader, you''ll set direction, drive performance and foster a culture where colleagues are empowered to continuously improve how services are delivered. This role is central to our ongoing transformation of repairs, moving beyond a transactional model to one that is smarter, more joined-up and responsive to customer needs. You''ll work closely with asset management and building safety colleagues to deliver a coordinated, future-focused approach to maintaining high-quality homes. If you''re an experienced leader with a strong background in housing repairs or maintenance, a passion for customer-centred services and the ability to lead change at scale, this is an opportunity to make a real and lasting impact. This role has been identified as suitable for hybrid working which will be a combination of home working and working from our offices, with Head office at Craven Arms and travel to ..... full job details .....