Head of Repairs and Maintenance

Your new company A new opportunity to work in the social housing sector. The Head of Repairs and Maintenance will lead the delivery of a truly customer-focused repairs and maintenance management service. The role is specifically responsible for our directly delivering responsive and vacant home repair services. You will work with the Director of Homes and the Heads of Customer to ensure customers remain at the heart of the organisation and that we deliver on our regulatory, compliance and value for money requirements. Key to this role will be effective communications with customers, stakeholders, and colleagues, along with strong leadership and performance management. You will manage a team including Voids Manager, Habitations Manager and two maintenance managers. This is a 12 months FTC. Provide authentic, inspirational, and innovative leadership to provide an efficient, consistent, and right first-time customer experience. Responsibility for the delivery of responsive and vacant home repair services, work planning and scheduling, and works in relation to the Housing Disrepair and Habitation Act. Work collaboratively with senior management team to deliver operational plans to drive improvements in key corporate performance targets. Oversee the operational performance and delivery of the service for both directly employed colleagues and subcontractor resources to the agreed service standards. Insight into action - Implementation of strategies, policies and procedures ..... full job details .....